Solution: For Mac users, Resetting the PRAM sometimes can resolve USB connectivity issues.Ģ) Locate the following keys on the keyboard: Command, Option, P, and R.
#ELGATO CAPTURE CARD UNBOXING DRIVERS#
You can also download the latest software and drivers from these pages:Įlgato Game Capture HD Software Release Notes (Windows)Įlgato Game Capture HD Software Release Notes (macOS) That will allow you to download the latest Elgato Game Capture HD software, which may help with your problem. Solution: While Elgato Game Capture HD is running, visit the Game Capture HD Menu, and select Check For Updates. If you find that one particular device is causing the conflict, then please disconnect that device when using Elgato Game Capture HD, and contact that device's manufacturer for more help.ĥ) The Elgato Game Capture HD software may need to be updated. If that helps, then reconnect the devices to your Mac or PC, one at a time, trying the Elgato Gaming hardware when each device is attached. Solution: Unplug all other devices from the USB bus, and then try the Elgato Gaming hardware again. This will let you know if the problem may be with the computer, or Elgato Gaming hardware.Ĥ) A device on the USB bus may be causing the problem. If you have another computer, try your Elgato Gaming hardware with it. Try another USB port on your Mac or PC, and also restart your computer. Solution: If the Elgato Gaming unit is connected via USB, then try another USB cable.
Wait a minute, and then attach everything again.ģ) The connection between Elgato Gaming device and the computer may be damaged or defective. Solution: Unplug the Elgato Game Capture HD hardware from the Mac or PC, and video source. Solution: Quit the Elgato Game Capture HD software, and then launch it again.Ģ) The Elgato Gaming hardware may need to be reset. Please try the following steps to see if they help with this issue:ġ) The Elgato Game Capture HD software may need to be reset. This could be an issue with the USB connection, or some unusual error in the software or hardware. Then Elgato Game Capture HD software can't fully communicate with the Elgato Game Capture HD hardware. "Connect your capture device to get started" If you see a message in Elgato Game Capture HD software that
0 kommentar(er)
